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   What do people hate most about waiting in a queue? It's not the length of the wait, it's something else entirely

01 Jun 2012 08:18 PM   |   16677 clicks   |   Slate
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casual disregard     
I hate light. And I hate people. And I hate waiting.

What else is there?

01 Jun 2012 08:05 PM
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doglover    [TotalFark]  
No, it's the time. I can wait 5 minutes, I can't wait 105.

01 Jun 2012 08:11 PM
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SoCalSurfer     
I def hate when people get served before me when I came first

01 Jun 2012 08:20 PM
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Grobbley     
Subby is obviously not from the US.

01 Jun 2012 08:21 PM
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weirdneighbour     
It's the length of the wait.

01 Jun 2012 08:25 PM
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skinink     
"Perhaps the most emotional issue in the world of queuing is the human quest for fairness. "When we see people arrive after us and get served before us we get very angry," says Larson. "Every day you see one more card. You take it on faith, you take it to the heart, the waiting is the hardest part.""

01 Jun 2012 08:25 PM
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remscheld     
People hate seeing those who got there after them served first? Who'da thunk it?

"Um, scuze me waiter, how'd dat dere man git his mozzarella sticks before my well-done sirloin when I ordered a full 30 seconds before him! I demand me a manager!"

Diphthong, your well done tire rubber, er...sirloin, takes a bit longer than frying some cheese sticks.

01 Jun 2012 08:27 PM
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TsarTom    [TotalFark]  
Oh hai gais, what's goin' on in this thread?
collectingtokens.files.wordpress.com
Hey, hey, hey

01 Jun 2012 08:28 PM
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Uzzah     
weirdneighbour: It's the length of the wait.

It's not the length. It's the girth.

01 Jun 2012 08:28 PM
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RoyBatty     
It's stepping forward 5" at a time.

01 Jun 2012 08:29 PM
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Jerkwater     
OK, ladies, here's the deal. When you buy something, you will be required to pay for it at the end of the transaction. You can put this prior knowledge to use by readying your cash or credit card (here's the important part) while the cashier is ringing up your items. Standing blankly for 4 minutes while this is taking place then waiting for the cashier to tell you the amount due before grunting "Hm? Oh!" and plopping your pocketbook on the counter and mining for your wallet is costing you (and, more importantly, me) precious time that could be spent anywhere but in a store.

Please note: this holds true even when you are on the phone.

01 Jun 2012 08:29 PM
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12349876     
Visitors wait at the Eiffel Tower after an elevator broke down. Scientists have long studied what people hate most about waiting.

Take the damn stairs. Cheaper + no wait + exercise

01 Jun 2012 08:29 PM
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BarkingUnicorn    [TotalFark]  
21 items in the 15-item express lane? That's a stabbin.

01 Jun 2012 08:29 PM
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here to help    [TotalFark]  
I hate having a positively brilliant, hilarious and newsworthy headline, constantly hitting F5 for HOURS on end waiting for my chance to FINALLY shine only to have all my hopes and dreams dashed with yet another redlight.

The knife twists even further into my belly seeing the same story greened by some cheeto dust sniffing HACK just because they have a silly $5 tag beside their name and used a tired old meme!

THE GAME IS RIGGED I TELLZ YA!!!!

/jk... I don't care and rarely submit to the mainpage

01 Jun 2012 08:31 PM
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The Voice of Doom     
Ugh, thirteen people in this thread before me?
That's it, I'm outta here.

01 Jun 2012 08:31 PM
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Loucifer    [TotalFark]  
It's not the length per se... it's not knowing how long the wait is going to be.

01 Jun 2012 08:31 PM
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here to help    [TotalFark]  
The Voice of Doom: Ugh, thirteen people in this thread before me?
That's it, I'm outta here.


CONGA LINE!!!

*calypso noises*

01 Jun 2012 08:33 PM
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TheOther     
We seem to be OK with the idea of an express lane at the supermarket-someone buying one roll of paper towels shouldn't be forced to wait behind someone buying a full cart of groceries. AND A GODDAM FILE-FOLDER FULL OF GODDAM COUPONS!!!!

www.geeksofdoom.com

01 Jun 2012 08:33 PM
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buckler     
I NYC, I went to my institution's issuing bank to cash my paycheck. As it happens, that bank was near Wall St. As I was waiting for the last person to get done, A couple of Wall-Street-ex-fratboy-type traders jumped the rope ahead of me. Before I could say anything, one said to the other "hey, you snooze, you lose, amirite?" Then they had a good chuckle. The desk cleared, and we were the only ones in line. However, they were distracted by comparing cars and penis lengths, and weren't paying attention. I hopped over the rope to reach the teller, and one immediately whined "hey, dude! We were ahead of you!" I said "Yes. 'were'. You snooze, you lose, amirite?"

They looked hurt and confused, and as I was about to leave the window, the teller said "good..."

NSCSB, but satisfying.

01 Jun 2012 08:33 PM
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SwiftFox     
FTA: To solve this problem, some genius (Wendy's, American Airlines, and Citibank are among the companies that claim to be originators) invented the serpentine line.

Thanks Citibank.
Where I spent 45 minutes in that line waiting for a teller.
Who then immediately tried to sell me a retirement plan before I stated what my transaction was. Neighboring teller started off with a sales pitch to the next customer too. I don't blame the tellers.
If I ever want to get a retirement plan, I will not get one there, ever.

01 Jun 2012 08:34 PM
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mat catastrophe     
I hate having to wait until paragraph 5 on page 2 to find out what the hell it is I am supposed to hate worse than waiting in line.

01 Jun 2012 08:34 PM
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Honest Bender    [TotalFark]  
What I hate most are subtards who don't link to the "all on one page" version of the article: Link

01 Jun 2012 08:36 PM
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Nakito     
I think we can all agree on what we hate most: it's the people who say "waiting on line" rather than "waiting in line."

/You say tomato ...

01 Jun 2012 08:36 PM
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Eatin' Queer Fetuses for Jesus     
I'd rather wait in a queue than in a stack.

01 Jun 2012 08:36 PM
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LegacyDL     
Here's the thing with lines: Make it so that there is only one booth with one person.

Look at places where wait lines are a problem: DMV, Post Office, Supermarket, etc.

And what's the running theme at these places: Multiple registers but only 2-3 available. When people see this obviously their first reaction is going to be "There's all these people on line and there's only 3 people working the front, wtf?"

But at places where there is only one register with one person (obscure hole in the wall food shop, etc) and you see a huge line, you would naturally assume that because it's a small place it must have something good to deal with the wait.

01 Jun 2012 08:37 PM
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buckler     
SwiftFox: FTA: To solve this problem, some genius (Wendy's, American Airlines, and Citibank are among the companies that claim to be originators) invented the serpentine line.

Disney Corp. has always been the master of this. I swear to gods that Theseus couldn't find his way back out of one of those.

01 Jun 2012 08:37 PM
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Heamer    [TotalFark]  
I can't believe I had to wait to click the link to find out this information.

01 Jun 2012 08:38 PM
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buckler     
LegacyDL: Here's the thing with lines: Make it so that there is only one booth with one person.

Look at places where wait lines are a problem: DMV, Post Office, Supermarket, etc.

And what's the running theme at these places: Multiple registers but only 2-3 available. When people see this obviously their first reaction is going to be "There's all these people on line and there's only 3 people working the front, wtf?"

But at places where there is only one register with one person (obscure hole in the wall food shop, etc) and you see a huge line, you would naturally assume that because it's a small place it must have something good to deal with the wait.


Publix supermarkets were always great with this. If there were more than three people waiting in any line, they'd immediately open another register, and they'd keep doing it until the lines went down or they ran out of registers. I miss those guys.

01 Jun 2012 08:39 PM
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Born to Die     
Debit cards have been ubiquitous for 20+ years now.

So why the fark do people still pay by check at the farking supermarket??

The money comes from the same goddamn place, and you pay in a tenth of the time, and voila, faster lines.

/I blame supermarkets for still letting people do it

01 Jun 2012 08:39 PM
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buckler     
Born to Die: Debit cards have been ubiquitous for 20+ years now.

So why the fark do people still pay by check at the farking supermarket??

The money comes from the same goddamn place, and you pay in a tenth of the time, and voila, faster lines.

/I blame supermarkets for still letting people do it


Old people. They always filled out checks, and by god that's what they'll do. Otherwise you have to wait twice as long for the cashier to teach and coach them through how to use the card, having to go through it multiple times because they screw it up over and over again.

01 Jun 2012 08:42 PM
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Sheila_McSly     
FTA: Midcentury New York featured a rush-hour crisis-not out on the roads, but inside office tower lobbies. There weren't enough elevators to handle the peak crowds. Complaints were mounting... Some buildings installed floor-to-ceiling mirrors near the elevators and, entertained by their own reflections and by the flirting that sometimes ensued, people stopped complaining quite as much about the wait time.

Sigh.

01 Jun 2012 08:42 PM
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URAPNIS     
SoCalSurfer: I def hate when people get served before me when I came first

That's what she said.....I think.

01 Jun 2012 08:42 PM
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URAPNIS     
buckler: LegacyDL: Here's the thing with lines: Make it so that there is only one booth with one person.

Look at places where wait lines are a problem: DMV, Post Office, Supermarket, etc.

And what's the running theme at these places: Multiple registers but only 2-3 available. When people see this obviously their first reaction is going to be "There's all these people on line and there's only 3 people working the front, wtf?"

But at places where there is only one register with one person (obscure hole in the wall food shop, etc) and you see a huge line, you would naturally assume that because it's a small place it must have something good to deal with the wait.

Publix supermarkets were always great with this. If there were more than three people waiting in any line, they'd immediately open another register, and they'd keep doing it until the lines went down or they ran out of registers. I miss those guys.


Did they go away or did you move? Publix is sprouting up everywhere around here.

01 Jun 2012 08:44 PM
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numbone     
I don't worry about the line. I look for the cashier who doesn't look at her customers. Not finding one of those, I try to spot the one with the shortest fingernails.

01 Jun 2012 08:45 PM
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bingethinker    [TotalFark]  
Born to Die: Debit cards have been ubiquitous for 20+ years now.

So why the fark do people still pay by check at the farking supermarket??

The money comes from the same goddamn place, and you pay in a tenth of the time, and voila, faster lines.

/I blame supermarkets for still letting people do it


I think some don't any more.

I wonder why the supermarket has 10 cash registers, when they never, ever have more than four cashiers working at the same time.

01 Jun 2012 08:45 PM
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laid back w/bud light     
Old people in line at the supermarket that don't get their cash out til the cashier tells them their total makes me savage. Like they've got nothing to do but wait for death. They make it worse by digging through their coin purse for exact change like it's the 1940's Even worse is old people who wait to start writing out their check, WTF, you know where you are, you know the date, you know how to sign your name, all you need is the total. Who the fark even writes checks anymore outside of paying a bill by mail if you're incapable of online payments. I guess I just hate old people on principle. I have more pet peeves. If you're driving behind a contractor they will go 10mph below the limit, If they are behind you they will ride your ass. Women who are into horses are crazy n the head. Lastly, every woman you see on the highway is either on the phone, eating, putting on makeup, or turned around talking to their kid.
/rant over

01 Jun 2012 08:47 PM
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RadioAaron     
Doing in a what now?

01 Jun 2012 08:48 PM
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URAPNIS     
I find it odd how, way back when, there was a grocery store with a connected pharmacy type place (TG&Y, K Mart, K&B) on practically every major street corner. Now they are all gone. How in the hell did those places stay in business?
I would think they would be more popular now than ever.

01 Jun 2012 08:49 PM
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Myria    [TotalFark]  
Grobbley: Subby is obviously not from the US.

If I were to write for an international audience, I'd use the word "queue", despite being American. "queue" sounds less strange to us than "line" does to non-American non-Canadian English speakers.

01 Jun 2012 08:49 PM
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ElLoco     
tl;dr

01 Jun 2012 08:50 PM
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Jerkwater     
Born to Die: Debit cards have been ubiquitous for 20+ years now.

So why the fark do people still pay by check at the farking supermarket??

The money comes from the same goddamn place, and you pay in a tenth of the time, and voila, faster lines.

/I blame supermarkets for still letting people do it


Have you seen people over 55 trying to use a debit card? It takes them 3 swipes, they stare at the screen going "heh?" while the cashier says over and over "hit the GREEN button", they touch screens on non-touch screens, and when it is a touch screen they push on the thing like they're popping a cold pill out of the foil packaging. They are faster with checks.

01 Jun 2012 08:50 PM
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buckler     
URAPNIS: Did they go away or did you move? Publix is sprouting up everywhere around here.

I moved to the NW, alas.

01 Jun 2012 08:51 PM
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nicholmikey     
The serpentine line is actually faster. In normal lines you have a % chance of being stuck behind a price check or other issue. In serpentine if there is an issue you automatically bypass it.

01 Jun 2012 08:51 PM
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Meez     
People hate waiting in lines ? Not in LA, most people seem to only go to places where there is a line, from cup cake and donut shops, to breakfast joints, bars, clubs, restaurants, hot dog stands, food trucks. If there is no line then it is obviously crap and not the cool new hipster thing. The line for Pinks hot dogs is usually 3 wide and half a block long, and they are just ok. Lines for the Nom Nom food truck usually about the same.

01 Jun 2012 08:52 PM
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URAPNIS     
buckler: URAPNIS: Did they go away or did you move? Publix is sprouting up everywhere around here.

I moved to the NW, alas.


Ah. In due time, in due time.

01 Jun 2012 08:53 PM
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MarshHawk     
I tell ya what grinds my gears, and admittedly, it isn't even that major, I know. But when someone in line seems to intentionally stand about a person's width off center from the person ahead of him/her, and continues to stand that way as the line moves forward... I don't know what it is, but it is irritating as hell.

This is especially the case when the off-center piss-ant is at the end of the line, and you come walking up to get behind them. It isn't entirely clear if the person is in line, so you have to ask, "Are you in line." "Yeah." My theory is that this idiot only does this in order to be noticed and acknowledged by another human being.

01 Jun 2012 08:55 PM
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pseydtonne     
12349876: Visitors wait at the Eiffel Tower after an elevator broke down. Scientists have long studied what people hate most about waiting.

Take the damn stairs. Cheaper + no wait + exercise


Hey, I did that! It's not so bad. Then again I was only going down from the first stage (about 20 floors). I was carrying a bunch of dictionaries (yes really -- got deals on a few used ones) and chanting "legs... of... steel!" over and over in French.

/jambes d'acier!

01 Jun 2012 08:56 PM
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ko_kyi     
laid back w/bud light: Women who are into horses are crazy n the head.

It is more certain than owning 4 cats. Horse ladies=crazy.

And I don't mean has horses, likes to ride, yadda yadda. INTO horses, with the costumes, excessive accessories, perfect makeup, shiny knee-high boots with the pants tucked in....run. run fast, save yourself.

01 Jun 2012 08:56 PM
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Kanemano     
growing up in New York, I have resigned my life to waiting on line, which one you ask? the longest one is always for me.

01 Jun 2012 08:58 PM
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pla     
Jerkwater : OK, ladies, here's the deal. When you buy something, you will be required to pay for it at the end of the transaction.

Yup, nailed it. Nothing during the entire checkout process should surprise you. They will ask for your loyalty/rewards card (and offer you one if you don't have one), they will ask 90YOs for ID if they try to buy beer or ciggies, and Yes, Virginia, they will expect you to pay.

And for the love of not having someone behind you get all stabby (or face-eatey, if in FL), do not try to split your order into multiple ones either to "sneak" through the express line or to hide your booze from your EBT card. The grocery store does not equal going out to the pub with friends, and the cashiers don't do "separate tabs".

01 Jun 2012 08:58 PM
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