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   Are Starbucks baristas more emotionally intelligent than doctors? Is "emotionally intelligent" a new euphemism for "smug"?

04 Nov 2012 09:41 AM   |   6077 clicks   |   SeattlePI
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thamike     
Is "smug" the new "downtrodden yet undeniably chipper?" I honestly have never met a smug Starbucks barista.

04 Nov 2012 08:32 AM
Generation_D    [TotalFark]  
most doctors I've been to are smug self-entitled arrogant dicks telling me something they either googled 3 minutes beforehand or their drug marketing pamplet says is true. who then go home and vote for tea baggers.*

most barristas are smiling helpful friendly people serving up something that makes me feel better. who then go home and vote for liberals.


I'm no steve jobs, but I think I'd pick the barristas over the doctors. At least until something traumatic happens.


* there is a clinic near downtown seattle that is mostly the reason I'm posting this. Several bootstrappy physicians decided to start a clinic. They say its a medical clinic but the few times I went, all that seemed to be happening was whining about politics. And how all the democrats were crooks and all the county republicans were being screwed.

Haven't been back in a while to there.

04 Nov 2012 09:16 AM
Bhruic     
Doctors are trained to deal with medical conditions. Barristas are trained to make coffee. Which of them had more spare time to devote to "being nice"?

04 Nov 2012 09:43 AM
HotIgneous Intruder     
Having known a few doctors-in-training, residents, I can unequivocally say, "YES."

04 Nov 2012 09:43 AM
sandbar67     
This man is having a massive heart attack! Get him a venti extra-whip pumpkin-spice latte, STAT! And throw a cranberry scone in there too.

04 Nov 2012 09:45 AM
BlueFalconPunch     
Short Answer: Yes.

Long Answer: YYYEEESSSSS.

04 Nov 2012 09:45 AM
JasonOfOrillia    [TotalFark]  
Barristas are there to do a relatively simple task that makes your day a little nicer. MDs tend to be dealing with you when you are having a very bad day, unless it's a simple checkup. Your state of mind will affect your perception of the encounter.

04 Nov 2012 09:46 AM
dready zim     
No, it`s a new euphemism for not actually intelligent but we have to make everybody feel good about their failings.

3.bp.blogspot.comView Full Size


Nice but dim...

04 Nov 2012 09:46 AM
TheOther     
Doctors give you painful, humiliating exams, stick you with big needles and take a lot of your money.

Baristas give you coffee, more coffee and take a little of your money.

I know which one I want to see in the morning.

04 Nov 2012 09:48 AM
erveek     
smug : emotionally intelligent :: large : whatever starbucks insists large is called.

Also, baristas don't have a golf game with a pharma rep you're keeping them from.

04 Nov 2012 09:48 AM
Summoner101     
There's an expectation of atmosphere at a Starbucks, and baristas have the opportunity to make tips by being friendly and making you coffee.

People expect doctors to cure them or at least manage their complaint. Bedside manner is desirable, but not required if the doctor accomplishes his primary task. Do you want the surgeon who's nice to you or the surgeon who has the higher success rate?

04 Nov 2012 09:49 AM
Britney Spear's Speculum     
I was a Starbucks barista before going to med school so I'm getting a kick out of these replies.

/Also worked for Circuit city

04 Nov 2012 09:49 AM
Snarfangel     

sandbar67: This man is having a massive heart attack! Get him a venti extra-whip pumpkin-spice latte, STAT! And throw a cranberry scone in there too.


He's not responding. We need to run an espresso drip!

04 Nov 2012 09:50 AM
TheOther     

Summoner101: Do you want the surgeon who's nice to you or the surgeon who has the higher success rate?


Why is 'both' such a far-fetched notion?

04 Nov 2012 09:51 AM
VictoryCabal     
This actually kind of makes sense once you realize that medical school doesn't filter for people who will make the best doctors, it filters for type-A competitive assholes who are best suited to make it through the multi-year, no-sleep, and class-rank driven grind of med-school and residency.

04 Nov 2012 09:54 AM
andersoncouncil42     
How you can pull off being smug while working at a starbucks, I have no idea.

04 Nov 2012 09:56 AM
NathanAllen     
Easy, just make Doctors work for tips then they'll learn to be subservient.

04 Nov 2012 09:57 AM
RoyHobbs22     
My proctologist says I drink too much coffee. Ironic?

04 Nov 2012 09:58 AM
Itstoearly     

thamike: Is "smug" the new "downtrodden yet undeniably chipper?" I honestly have never met a smug Starbucks barista.


Subby must be thinking of your typical Starbucks customer.

04 Nov 2012 09:58 AM
PizzaJedi81     
On the one hand:

images.buddytv.comView Full Size


But on the other hand:

www.trabaris.comView Full Size


/guess who'sback, bac, back, back again, Jedi's back, tell your friends
//ys, I know they're fictional examples

04 Nov 2012 09:59 AM
Zarquon's Flat Tire    [TotalFark]  

Summoner101: There's an expectation of atmosphere at a Starbucks, and baristas have the opportunity to make tips by being friendly and making you coffee.

People expect doctors to cure them or at least manage their complaint. Bedside manner is desirable, but not required if the doctor accomplishes his primary task. Do you want the surgeon who's nice to you or the surgeon who has the higher success rate?


Yup. My lawyer is a dick too. But I wasn't paying him to be nice.

Luckily my surgeon was pretty nice, but must be hard for an asshole to talk a 12 year old into letting him carve up the kid's head and rearrainge things.

If you are making my coffee, all I expect is a smile, or if it's too busy to remember that just don't be rude. I've worked retail, if I can be nice to the general population anyone can.

04 Nov 2012 09:59 AM
TheDumbBlonde     
That chipper attitude will fade away after having countless strangers at cocktail parties ask them to look at their "growth" when they find out they serve coffee at Starbucks.

04 Nov 2012 10:00 AM
superdude72     

Generation_D: most doctors I've been to are smug self-entitled arrogant dicks telling me something they either googled 3 minutes beforehand or their drug marketing pamplet says is true. who then go home and vote for tea baggers.*


To give them their due, doctors are hit harder by income taxes than just about any other group. They have high income that is actually taxed as income, rather than at the lower capital gains rate. Many of them also run small businesses that are truly small, and thus get the worst of what government does to small businesses.

I'm not defending them. Just saying that if there is any group that has a right to biatch about high taxes and burdensome regulation, it's doctors. I have no sympathy whatsoever for millionaire stock market speculators who pretend they get the short end of the stick. All I can say to that is: Cocaine is a hell of a drug.

04 Nov 2012 10:01 AM
BitwiseShift     
Barristas don't make house calls.

Doctors usually don't sell drug-free items that contain more drugs than the other brand's version of extra strength.

Doctors don't usually work in a place for the primary reason that the place pays medical insurance.

04 Nov 2012 10:02 AM
Doomed     
I may not have sufficient experience with baristas to comment on this, seeing as my interaction with them is limited to 'large dark roast please' (I've never subscribed to that venti or tall crap, I refuse to speak their artificial sizing language), but this seems like 'let's for the sake of an article make an apples and oranges comparison in regards to social interaction'.

It comes down to this quote from the secondarily-linked article this link is talking about (poor form, btw):

'Why are Starbucks employees often better at responding to their clients' emotional needs than experienced physicians? '

Because Starbucks employees are in customer service, and trained for it, and a physician is not. Done and done. Why are doctors often better at diagnosing and curing illness than Starbucks employees? You could quite possibly insert any food-service position that deals with the public in place of 'Starbucks employee' and come up with more or less the same article and conclusions.

04 Nov 2012 10:02 AM
KrispyKritter     
Many doctors grew up in well to do educated families parented by professionals. Disciplined, intelligent, hard working goal oriented achievers from better communities that went to the better schools. These are not only a better class of people, their benevolence of helping others leaves them in a cursed world where fat, whining morans do little to nothing to take responsibility for their own health. This leaves these medical professionals with little choice but to prescribe pharmaceuticals that will do the work that the patients are too lazy and undisciplined to do for themselves. And you overweight unhealthy neanderthals will have the nerve to biatch and moan that the good doctor is a pill pusher while you ignore his common sense advice and go right back to abusing yourselves the minute you feel more well.

You want to know about god? I've met god, and he works 70 hours a week making sure the people of my community get the best damn health care he can give them. Now STFU and go get me a grande mocha latte and a new york slice. I've got tests to run while god sees another 19 patients this afternoon.

/farking people don't deserve good doctors much less a yummy cup of joe

04 Nov 2012 10:02 AM
Summoner101     

TheOther: Summoner101: Do you want the surgeon who's nice to you or the surgeon who has the higher success rate?

Why is 'both' such a far-fetched notion?


It's not, and both should be actively encouraged. So let's try this, do you want the doctor who's more gifted at bedside manner or the doctor who's more gifted at treating your illness all effort being equal while talent obviously not.

04 Nov 2012 10:03 AM
thornhill     
That's simply good customer service, and all good companies practice it.

The reason why is really simple. Countless studies have shown that you're likely to tell as many as 20 people about a bad customer service experience, while you'll only tell two or three people about a good one.

The test of whether or not a company really has its crap together, is when you complain about something, do they just do what you want regardless of how irrational you may be, or do they argue with you.

04 Nov 2012 10:03 AM
Four Horsemen of the Domestic Dispute     
When I am having heart surgery I would prefer the person be a doctor and keep the emotion out of it.
I make my own coffee.

04 Nov 2012 10:05 AM
Jon iz teh kewl     
doctors are gay

04 Nov 2012 10:06 AM
b0rg9     

Jon iz teh kewl: doctors are gay



And don't forget fake. Fake and gay.

04 Nov 2012 10:09 AM
TheOther     

Summoner101: TheOther: Summoner101: Do you want the surgeon who's nice to you or the surgeon who has the higher success rate?

Why is 'both' such a far-fetched notion?

It's not, and both should be actively encouraged. So let's try this, do you want the doctor who's more gifted at bedside manner or the doctor who's more gifted at treating your illness all effort being equal while talent obviously not.


For a doctor, I want somebody who can diagnose, cure and communicate. As long as he/she's good, a surgeon can wear a mask for all I care; I'm going to be asleep anyway.

04 Nov 2012 10:09 AM
Techhell     

VictoryCabal: This actually kind of makes sense once you realize that medical school doesn't filter for people who will make the best doctors, it filters for type-A competitive assholes who are best suited to make it through the multi-year, no-sleep, and class-rank driven grind of med-school and residency.


And coffee shops filter out type-A competitive arseholes since they tend to make poor low-level service employees, like barista's. Both from the perspective of the customers (customers don't want to deal with type-a arseholes when they just want a cup of coffee) and management (they don't want people from below gunning for their jobs).

/now, recruiting for management... that's a whole different circle of arseholes.

04 Nov 2012 10:10 AM
Hot Carl To Go     

Generation_D: most doctors I've been to are smug self-entitled arrogant dicks telling me something they either googled 3 minutes beforehand or their drug marketing pamplet says is true. who then go home and vote for tea baggers.*

most barristas are smiling helpful friendly people serving up something that makes me feel better. who then go home and vote for liberals.


I'm no steve jobs, but I think I'd pick the barristas over the doctors. At least until something traumatic happens.


* there is a clinic near downtown seattle that is mostly the reason I'm posting this. Several bootstrappy physicians decided to start a clinic. They say its a medical clinic but the few times I went, all that seemed to be happening was whining about politics. And how all the democrats were crooks and all the county republicans were being screwed.

Haven't been back in a while to there.


It must be tough being you. Hang in there.

04 Nov 2012 10:11 AM
divx88     
most people with extra time on their hands has time to consider your feelings.

04 Nov 2012 10:13 AM
uber humper    [TotalFark]  

superdude72: They have high income that is actually taxed as income, rather than at the lower capital gains rate


That's where a lot of people misunderstand. My business is incorporated. I pay corporate taxes, and for dividends, it is taxed again (at personal tax , capital gains) at the 15%.

It's not like the income is only taxed once at 15%.

04 Nov 2012 10:15 AM
bmihura     

NathanAllen: Easy, just make Doctors work for tips then they'll learn to be subservient.


Easy? OK, you make it happen if it's so easy.

04 Nov 2012 10:16 AM
FrancoFile     
No, emotionally intelligent is a new euphemism for "poorly tattooed and overly pierced"

04 Nov 2012 10:16 AM
indarwinsshadow     
It's always interesting reading fark. It gives anyone with an ounce of interest and intelligence the ability to get an idea how messed up a lot of people (farkers) are. Hopefully, they're not a reflection on the general attitudes of society, but I sometimes wonder. Why some of you are, the way you are. Why is everything sh*tty in your lives and how you take the greatest pleasure being negative.

04 Nov 2012 10:17 AM
Subtonic     

indarwinsshadow: It's always interesting reading fark. It gives anyone with an ounce of interest and intelligence the ability to get an idea how messed up a lot of people (farkers) are. Hopefully, they're not a reflection on the general attitudes of society, but I sometimes wonder. Why some of you are, the way you are. Why is everything sh*tty in your lives and how you take the greatest pleasure being negative.


I hope a doctor spills his latte in your chest cavity while undergoing surgery.

04 Nov 2012 10:20 AM
uber humper    [TotalFark]  

indarwinsshadow: It's always interesting reading fark. It gives anyone with an ounce of interest and intelligence the ability to get an idea how messed up a lot of people (farkers) are. Hopefully, they're not a reflection on the general attitudes of society, but I sometimes wonder. Why some of you are, the way you are. Why is everything sh*tty in your lives and how you take the greatest pleasure being negative.


**Welcome to Fark**

This place is mostly college freshmen, who are just parroting what they hear, not really knowing what they are saying. And disgruntled older drunks/unemployed/etc.

It used to be fun. Years ago, it was mostly beer and boobs; now, it's mostly a boiling pot of idiots.

04 Nov 2012 10:22 AM
ryant123    [TotalFark]  
secretgeek.netView Full Size

04 Nov 2012 10:22 AM
ryant123    [TotalFark]  

ryant123: [secretgeek.net image 477x360]


Oops, that was meant for the Obama-created-Sandy thread. Dang.

04 Nov 2012 10:23 AM
Gunny Walker     
i4.photobucket.comView Full Size


Years ago my mother used to say to me, she'd say, "In this world, Elwood, you must be" - she always called me Elwood - "In this world, Elwood, you must be oh so smart or oh so pleasant." Well, for years I was smart. I recommend pleasant. You may quote me.

04 Nov 2012 10:23 AM
PizzaJedi81     

uber humper: now, it's mostly a boiling pot of idiots.


Which makes you...what, exactly?

04 Nov 2012 10:23 AM
uber humper    [TotalFark]  

PizzaJedi81: uber humper: now, it's mostly a boiling pot of idiots.

Which makes you...what, exactly?


Not an idiot.

04 Nov 2012 10:25 AM
lewismarktwo     

Subtonic: indarwinsshadow: It's always interesting reading fark. It gives anyone with an ounce of interest and intelligence the ability to get an idea how messed up a lot of people (farkers) are. Hopefully, they're not a reflection on the general attitudes of society, but I sometimes wonder. Why some of you are, the way you are. Why is everything sh*tty in your lives and how you take the greatest pleasure being negative.

I hope a doctor spills his latte in your chest cavity while undergoing surgery.


Greater internet farkwad theory in action.

04 Nov 2012 10:25 AM
CreamFilling     
Probably. The main difference is the customer doesn't lie to the barista about going to the doctor. Your doctor knows when you lie to him. He knows what the lie is, he just doesn't know what the truth is. And this is a person who is making decisions that can save or, potentially, end your life. It's really in your best interest to be honest with him, whether or not you think he'll judge you for it. If you want to lie to someone so they'll think more highly of you, do that to the barista.

04 Nov 2012 10:26 AM
Zarquon's Flat Tire    [TotalFark]  

TheOther: Summoner101: TheOther: Summoner101: Do you want the surgeon who's nice to you or the surgeon who has the higher success rate?

Why is 'both' such a far-fetched notion?

It's not, and both should be actively encouraged. So let's try this, do you want the doctor who's more gifted at bedside manner or the doctor who's more gifted at treating your illness all effort being equal while talent obviously not.

For a doctor, I want somebody who can diagnose, cure and communicate. As long as he/she's good, a surgeon can wear a mask for all I care; I'm going to be asleep anyway.


I had an awesome anethesist once. He calmed me down, put me under. And we met in the OR, he already had a mask on.

It may have helped that I was freaking out and was hyperventilating the gas he gave me (all my other surgeries I was out from IV drugs before I made to the OR). He said count back from 10. I made it to 7.

04 Nov 2012 10:27 AM
Roto-Rot     
Baristas = coffee shop/fast food clerks. No need to get all fancy, minimum wage is minimum wage.

04 Nov 2012 10:29 AM
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