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  • The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.
  • Congrats Delta, your superior customer service was at such a level of frustration/humiliation that you made a Marine cry. I have never heard of that before. You should be proud of achieving something unique 100 years into the history of commercial aviation.

    There are times (very, very, VERY few of them) that I wish I was still flying around like I used to. However I stopped flying Delta years ago (lousy cust. service & extremely high prices near me combined with the whole TSA security theater fiasco - if I can drive there in 1-2 days I'll do that instead) so my threatening to take my business elsewhere means exactly nothing. Sadly this story really doesn't surprise me given the level of customer "service" (ha) throughout the entire airline industry. I'd have been interested to hear Delta's side of things but they are so deep into "CYA & hope it blows over" mode that even a call from a Washington Post's reporter isn't enough to wake them up to the idea that it might be better for them to say something.

    All that said, why in the world was this guy trying to fly with a 104 degree fever? Even Alabama is medically advanced enough to have a VA hospital somewhere within an hour or two's drive of wherever he was (of course, with a 104 temp, any ER is a good one...). This story could be a case study in bad decision making on everyone involved's part.
  • I'm not seeing the huge problem here. The guy had to sit in his assigned seat at the back of the plane, instead of first class. Get over it.

    / Sounds like their reason for not letting him switch was that they were getting ready for takeoff... did they let him switch after takeoff?
  • serial_crusher: I'm not seeing the huge problem here. The guy had to sit in his assigned seat at the back of the plane, instead of first class. Get over it.

    / Sounds like their reason for not letting him switch was that they were getting ready for takeoff... did they let him switch after takeoff?


    HE'S A WAR HERO. HOW DARE YOU INSINUATE WHATEVER THE HELL KIND OF DISRESPECT FOR THE MILITARY YOU'RE INSINUATING.
  • serial_crusher: I'm not seeing the huge problem here. The guy had to sit in his assigned seat at the back of the plane, instead of first class. Get over it.

    / Sounds like their reason for not letting him switch was that they were getting ready for takeoff... did they let him switch after takeoff?


    Pretty much. The veteran angle is hyped because airlines treat all people in wheelchairs like that. Planes are not designed for them. Sad fact of life.

    When I worked for a commuter airline, we had truly small aircraft and those super small wheelchair wheelie seats. It took several people to lift the passengers up and through the door (no jetways for little turboprops). It was fairly risky too: hard to hold on to and of course we received no training. We always explained the process in advance and some folks preferred to butt slide their way in rather than lets us amateurs drop them.

    It may not be right but I don't think it's wrong because of his status or Delta specifically. All the airlines are like that. And believe me when it comes to getting people seated, doors closed, and getting off on time there are ALWAYS people trying to take control of the situation and change seats and do this and that because their particular circumstances are just so special.
  • AverageAmericanGuy: serial_crusher: I'm not seeing the huge problem here. The guy had to sit in his assigned seat at the back of the plane, instead of first class. Get over it.

    / Sounds like their reason for not letting him switch was that they were getting ready for takeoff... did they let him switch after takeoff?

    HE'S A WAR HERO. HOW DARE YOU INSINUATE WHATEVER THE HELL KIND OF DISRESPECT FOR THE MILITARY YOU'RE INSINUATING.


    War hero? I don't know. Doesn't sound like he threw himself on the land mine to save anyone. If you lose your legs in a car accident are you a car accident hero? Furthermore he lost his feet while on a foot patrol, he can't even follow orders very well.
  • MayoSlather: Furthermore he lost his feet while on a foot patrol, he can't even follow orders very well.


    Now they'll have to send out another foot patrol to find the ones this dummy lost.
  • edmo: Pretty much. The veteran angle is hyped because airlines treat all people in wheelchairs like that


    Um, as someone who flies a great deal, I'll just say that what usually happens is all the wheelchairs board first, not last. Now, there's all kinds of reasons that aren't Delta's fault that may have occurred here that led to this man boarding at the very end of the process -- he may have been late, for example. But your point is untrue on its face.

    This is not to say, however, that Delta isn't the airline equivalent of a festering week-old dungheap. That it's twisted black of hole of suckitude, that it's a swirling vortex of stupidity and incompetence from which nothing of merit can escape. Delta, is in fact, the worst airline in the country. Probably in the world. Possibly, in fact, in the universe. It's entirely likely that there are alien worlds out there who use Delta in what would be the equivalent of their flight training schools to demonstrate how not to run a Spaceline. At least, they want to use Delta as the equivalent, but they can't, because all their notes and presentation slides are still lost somewhere in Atlanta.
  • Well, considering he is a double amputee, he should have been able to fit in a coach seat on Delta with ease.
  • AverageAmericanGuy: serial_crusher: I'm not seeing the huge problem here. The guy had to sit in his assigned seat at the back of the plane, instead of first class. Get over it.

    / Sounds like their reason for not letting him switch was that they were getting ready for takeoff... did they let him switch after takeoff?

    HE'S A WAR HERO. HOW DARE YOU INSINUATE WHATEVER THE HELL KIND OF DISRESPECT FOR THE MILITARY YOU'RE INSINUATING.


    YEAH BIATCHES!HE ALMOST DIED FOR YOUR FREEDOMS.!!!
    /amidoinitright?
  • This makes me twitchy mad.
  • AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.


    To be fair, when they asked him about it he said that he could not in fact do more than dance, so they figured he was good to go.
  • rumpelstiltskin: MayoSlather: Furthermore he lost his feet while on a foot patrol, he can't even follow orders very well.

    Now they'll have to send out another foot patrol to find the ones this dummy lost.


    Classy.
  • AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.


    Wonder how contagious he was and how many people on the plane he infected?
  • Flakeloaf: AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.

    To be fair, when they asked him about it he said that he could not in fact do more than dance, so they figured he was good to go.


    I don't know, they should check it and see if he's ok to fly.
  • How dare Delta not know that he was a marine who stepped on a land mine and spent time in a coma and was six feet tall when he enlisted and had played baseball at Mumford High and wants to be a motivational speaker and was flying with a fever of 104 and learned to walk on prosthetics almost exactly one year before this flight?

    I mean really, Delta should obviously have known this and taken it all into account. The article's author clearly thinks so.
  • Flakeloaf: AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.

    To be fair, when they asked him about it he said that he could not in fact do more than dance, so they figured he was good to go.


    Well, they should have at least checked it to see.
  • To The Escape Zeppelin!: Flakeloaf: AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.

    To be fair, when they asked him about it he said that he could not in fact do more than dance, so they figured he was good to go.

    I don't know, they should check it and see if he's ok to fly.


    /tiny fist!
  • can we airdrop a few of these mall shooters onto the Delta HQ and let them have some fun?
  • i'm sure the customer service was crappy... but from the story, it sounds like the problem was that the person pushing the chair or wheelchair or whatever wasn't very good at it. sounds more like someone was trying but just not capable. although, i stopped reading halfway through, maybe they said mean things to him or something.
  • AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.


    Delta should've gotten him a prescription for more cowbell, to be safe.
  • Poor sick bastard, I figure that has more to do with the tears than a buncha rude farks working on a plane.
    Rudeness bothers me,
    but bein' a dick to a guy who got injured in the service of the US really chaps my hide

    like it or not, you voted in the people who send our servicemembers to these shiatty places
    so you are to blame when they get hurt or killed
  • AverageAmericanGuy: The guy shouldn't have been on the plane. A fever of 104 is more than hot blooded, it's possibly deadly.


    This
  • THX 1138: How dare Delta not know that he was a marine who stepped on a land mine and spent time in a coma and was six feet tall when he enlisted and had played baseball at Mumford High and wants to be a motivational speaker and was flying with a fever of 104 and learned to walk on prosthetics almost exactly one year before this flight?

    I mean really, Delta should obviously have known this and taken it all into account. The article's author clearly thinks so.


    Maybe we could treat double amputees with some farking dignity, regardless of how it happened?
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